Mary Ryan carries a deep conviction in individuals and their ability to create environments that bring out their own personal best. With a career in Human Resources spanning over 15 years, coupled with a Diploma in Executive Coaching, and a Certificate in Mediation, Mary brings a wealth of experience and insight into the area of advice-giving HR support and mediation, and is acknowledged for her discretion, confidence and reliability.  Mary saw a need to offer SME’s professional HR support so has now launched Right Hand HR.

Throughout her career Mary has remained enthusiastic about learning and the development of people. As a result her coaching experience is extensive. As a Certified Business Mediator, Mary has helped solve many disputes in businesses and is devoted to problem solving as the most effective means for addressing complex and controversial issues that employers and employees face in today’s difficult economic environment. She has a passion for inspiring people at all levels to optimise their full potential. As a strategic, visionary thinker, Mary also provides managers and employees with ongoing coaching and mentoring and independent advice as required.  She believes that by supporting positively and challenging appropriately, people and organisations can significantly improve their performance.

Mary has a proven track record in working with large organisations in the public and private sectors to include Brothers of Charity Services and Johnson Financial Group. She has progressive experience in diverse business environments and most recently headed up Human Resources in Voxpro a multilingual Business Process Outsourcing (BPO) provider. Prior to that she managed the HR function at the TalkTalk Telecom Group Office in Waterford Ireland. During this time, she also acted as Head of HR TalkTalk Customer Services, with a responsibility for over 1800 employees.

Mary recently received a Diploma in Executive Coaching.  She also holds a Certificate in Mediation Skills, a Post Graduate Degree in HR Management from the Kingston University, London, Train the Trainer FETAC Level 6 and is certified in Lominger tools: http://www.lominger.com/ & Hogan http://www.hoganassessments.com/